Was given a gift card for a 60 min massage and proceeded to the front desk. I was greeted by the manager, Hayley, and my coat was taken and I was led to a "relaxation" room, where I was offered a beverage of my choice, licorice root/peppermint or the 'comforting tea'. Filled out the questionnaire to state which areas I needed worked on more. The foot bath, the massage, and the level of professionalism was astounding! There are also hair stylists, mani/pedi personnel, etc on location. Will definitely return!